Privacy Policy

  1. Introduction

At Yernvibe, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our online store, browse our pet supplies and accessories, or purchase products for your cats and dogs.

By using our website, you acknowledge the data practices described in this Privacy Policy, subject to your rights under applicable privacy laws.

  1. Information We Collect

We may collect the following categories of information when you interact with Yernvibe:

  • Personal Information: When you create an account, place an order, or contact customer support, we may collect your name, email address, phone number, billing address, shipping address, and order details. Payment information is processed through secure third-party payment service providers.

  • Browsing and Device Information: We may automatically collect information such as your IP address, browser type, device characteristics, pages visited, browsing activity, and approximate location derived from your IP address.

  • Purchase Information: We collect details about products you purchase, including pet toys, clothing, grooming accessories, beds, and other pet essentials, to manage orders and provide relevant customer service.

  • Communication Information: When you contact us with questions about products, deliveries, returns, or refunds, we may retain relevant correspondence to assist with your inquiries.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To process payments, confirm purchases, and fulfill orders for pet supplies and accessories.

  • To arrange shipping, provide delivery updates, and manage order tracking.

  • To respond to customer inquiries, product questions, return requests, and refund concerns.

  • To send promotional emails, product updates, and special offers when permitted by applicable law and your communication preferences.

  • To analyze website performance, improve product information, and enhance the online shopping experience.

  • To maintain website security, detect suspicious activities, and prevent unauthorized transactions.

  • To comply with applicable legal, regulatory, and recordkeeping obligations.

  1. How We Protect Your Information

Yernvibe implements reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

Payment transactions are handled through secure third-party payment gateways that use appropriate encryption and security measures.

Access to customer information is limited to authorized personnel and service providers who require the information to perform legitimate business functions.

Although we take reasonable precautions to protect customer data, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and maintain appropriate transaction records.

  1. Sharing Your Information

Yernvibe values customer privacy and does not disclose personal information to unrelated parties for purposes that are not described in this Privacy Policy, except where required or permitted by applicable law.

We may share necessary information with trusted third-party service providers, including payment processors, shipping carriers, warehouse and fulfillment partners, website hosting services, and customer support providers.

These service providers receive information relevant to their functions and are expected to handle personal data in accordance with applicable privacy and security requirements.

We may also work with advertising and analytics partners, including AppLovin, to measure marketing performance, understand customer interactions, and deliver advertisements relevant to our pet supplies and accessories.

Depending on the technologies enabled on our website, these partners may collect or process information such as device identifiers, IP addresses, browsing interactions, and advertising-related activity through cookies or similar technologies.

Certain advertising-related disclosures may be considered a sale or sharing of personal information under applicable privacy laws, even when no direct monetary payment is involved. Where required, customers may exercise their rights to opt out of such activities.

For additional information about how AppLovin collects, uses, and protects personal information, please refer to its official Privacy Policy.

AppLovin Privacy Policy:
https://legal.applovin.com/privacy

We may also disclose information when necessary to comply with legal obligations, protect our legitimate rights, investigate suspected fraud, or respond to lawful requests from authorized authorities.

  1. Cookies

Yernvibe uses cookies and similar tracking technologies to support website functionality, improve browsing performance, and understand how visitors interact with our online store.

Cookies may help us:

  • Remember shopping cart contents and customer preferences.

  • Support secure checkout and account functionality.

  • Analyze website traffic and shopping behavior.

  • Measure advertising effectiveness and improve marketing campaigns.

  • Enhance navigation and the overall customer experience.

Some cookies are essential for website operations, while others may be used for analytics or advertising purposes.

You can manage or disable certain cookies through your browser settings or available website privacy controls. Disabling essential cookies may affect shopping cart functionality, checkout processes, or other website features.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

  1. Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you.

  • The right to request correction of inaccurate or incomplete information.

  • The right to request deletion of personal information, subject to applicable legal exceptions.

  • The right to withdraw consent where processing is based on consent.

  • The right to object to or restrict certain uses of personal information.

  • The right to opt out of certain targeted advertising activities or the sale or sharing of personal information where applicable.

  • The right to request information about how your personal data is collected, used, and disclosed.

To exercise your privacy rights or submit a personal information request, please contact us using the email address below.

Email: service@Yernvibe.com

We may request reasonable verification of your identity before processing certain privacy requests to protect your personal information from unauthorized access.

We will respond to valid requests within the timeframes required by applicable law.

  1. Changes to This Privacy Policy

Yernvibe may periodically review and update this Privacy Policy to reflect changes in our business operations, website functionality, data processing practices, advertising technologies, or applicable legal requirements.

Any revisions will be published on this page, together with an updated effective or revision date where appropriate.

If material changes require additional notice or consent under applicable law, we will take appropriate steps to inform affected customers.

We encourage visitors to review this Privacy Policy periodically to understand how their personal information is handled.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, the collection and use of your personal information, or your privacy rights, please contact our customer support team.

Email: service@Yernvibe.com

Customer Service: (+1) 6059456612

We strive to respond to privacy-related inquiries in a timely and responsible manner.